"Just
wanted
to
drop
you
a
line
to
say
how
pleased
I
am
with
your
detail
to
customer
satisfaction.
A
lot
of
companies
today
brag
about
how
cheap
their
rates
are
but
say
little
about
customer
satisfaction.
In
my
experience
I
have
found
that
some
companies
will
give
you
an
extremely
cheap
rate
to
hook
you
and
after
that
first
year
there
rate
may
go
up
substantially.
While
I'm
all
for
getting
the
best
rate
possible,
cheapest
is
not
necessarily
always
the
best.
I
go
by
the
motto
of
buying
the
best
product
as
cheap
as
possible.
I
can
honestly
say
that
your
company
is
extremely
competitive
and
customer
service
is
impeccable.
I
also
found
that
while
a
company
may
have
a
good
price
on
one
product
like
home
owners
or
personal
auto
policies.
Other
products
that
they
offer
say
like
workers
compensation
and/or
maybe
farm
owners
policy
can
be
extremely
high.
Case
in
point
I
used
to
be
with
a
another
company
and
found
myself
needing
to
buy
workers
compensation
insurance.
For
some
reason
I
assumed
that
the
state
sets
the
workers
compensation
rate
and
boy
was
I
ever
wrong.
I
checked
the
price
for
workers
compensation
insurance
from
a
past
company
and
there
rate
was
$11
per
hundred
dollars
of
payroll.
Through
further
investigation
I
found
that
you
could
actually
buy
workers
compensation
from
the
state
at
about
$7.50
per
hundred
dollars
of
payroll.
I
called
you
and
found
out
that
I
could
actually
buy
workers
compensation
from
you
for
about
$6.90
per
hundred
dollars
of
payroll,
big
difference.
I
also
learned
that
rates
are
not
set
by
the
state
but
the
company
has
the
ability
to
set
rates
according
to what their loss ratio is, quite an education!"
- S.M.
"In the business world where everything is constantly changing, we are proud to say that for 15 years, Strickler Agency continues to serve our insurance needs. We have the finest agent, Pam VanPelt, who always has our best interest in mind. Pam is always professional, well organized, and very thorough in her presentations. She assists us in evaluating cost saving options for our company during the renewal process, and all through the year. Everyone we deal with at the agency handles our requests in an efficient and friendly manner. It’s always a pleasure to call the office and receive a welcoming response from whoever answers. We are happy with the website and the technology that allows us to make requests and file reports via the Internet.The Strickler Agency offers a wide variety of business insurance options and they have the dedicated staff to support the needs of the customer."
- Rose Metal Systems
"Strickler went the extra mile to assure client satisfaction and confidence in my experience. I am so appreciative of your understanding. Losing my ring was very sad for me as it holds sentimental value as well. Not being able to replace this ring would have been extremely hard for me. I have been a client of Strickler for approximately 38 years and I plan to continue for many more years due to the good service!"
- H.C.
"When I first started driving as a teenager in 1968, I began using The Strickler Agency
for my insurance needs. Throughout the past forty-plus years, with one brief diversion,
I’ve remained a loyal Strickler customer for all my personal insurance needs because of their competitive pricing and outstanding customer service. For one year in the early
1980’s I was enticed away from The Strickler Agency by a smooth-talking competitor, but happily returned to the friendly folks at Strickler’s the following year. While I sometimes compare the advertised “bargain rates” from the e-insurance crowd on TV, coverage for coverage, Strickler’s always comes up the winner. Check it out for yourself."
– J.H.
"Now that I'm retired, I finally have an opportunity to do a few things that time did not allow previously. So often, a business such as yours gets inundated with negatives, seldom hearing the good things and getting thanks for the great things that you do. Frequently, friends and business associates of mine ask why I choose to do business with a firm in Chambersburg, miles from my home, rather than one closer to home. Easy answer----- TRUST ----- PROFESSIONALISM–QUALITY PERSONNEL–and COMFORT!!! After a 40+ year career in the primary and reinsurance business, dealing with Agencies throughout the U.S. and several foreign countries I like to believe I am able to select a "class operation" to handle my
personal insurance affairs. The STRICKLER AGENCY fits the bill! Thanks so much for all your help over the past 20+ years. Hope we have many more to come."
–J.B.W.
"We've been a customer of the Strickler Agency and Westfield Insurance since 2005. I'm never disappointed by the level of service we receive. I've found the Strickler employees to be very courteous, professional, and very knowledgeable about their insurance products and services. Recently, we've had insurance claims and I felt they were handled in a fair and prompt manner. I recommend the Strickler Agency to my family and friends!"
–D. L. G.
