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Commercial Lines Sales
Personal Lines Service
Commercial Lines Service
Financial Services
Claims
Agency Operations

Abbott, Pat
  • Pat is a graduate of Wilson College in Chambersburg, PA
  • She began her insurance career in 1989 and joined the Strickler Agency in August, 2008, as an Account Executive
  • Pat has earned the Accredited Advisor in Insurance (AAI) and Certified Insurance Service Representative (CISR) designations
pabbott@stricklerins.com
Alleman, Nancy
  • Began her insurance career in 1970
  • She holds the Certified Insurance Service Representative designation
  • Nancy is a Business Insurance Specialist in the commercial department
nalleman@stricklerins.com

Altenburger, Eric

  • Eric holds a Bachelor of Science degree from Penn State University
  • Holds a Masters in Business Administration from Franklin University
  • Eric Began his insurance career in 2000
ealtenburger@stricklerins.com
Baker, Lori
  • Lori has been employed with the Strickler Agency since 1980
  • She holds the designations of CIC, CISR, and CPIW and has recently won the 2002 PA Outstanding Customer Service Representative Award from the Society of CIR/CISR
  • Lori is involved with the National Association of Insurance Women and has served in various officer positions in the local chapter since joining in 1992
lbaker@stricklerins.com
Brookens, Patti
  • Patti is responsible for maintaining the agency's computer system
  • She entered the insurance industry in 1976, and has been with the Strickler Agency since 1984
  • Patti is a member of several insurance company automation technology councils
  • She is also an active member of Applied System Client Network (ASCnet) and a board member of the local chapter, Central PA Users Group
pbrookens@stricklerins.com

Burkholder, Christine

  • Obtained her Associates Degree in Business Administration from Hagerstown Business College
  • She's treasurer for a local cub scout pack
  • Joined the Strickler Agency in October 2005

cburkholder@stricklerins.com

Cline, Diane

  • Diane has worked in customer service since 1978
  • She joined the personal lines department of the Strickler Agency in 2006

dcline@stricklerins.com

Cornell, Michele

  • Joined the Strickler Agency in April 2004
  • Has five years of banking experience
  • Works in the Agency Operations department as an Accounting/Information Technology Assistant

mcornell@stricklerins.com

Duka, Deb
  • Deb has been with the Strickler Agency since 1995
  • She helps to provide support to our Customer Service Representatives and Account Managers in our Carlisle office
dduka@stricklerins.com
Durham, Bev
  • Bev has been in the insurance industry at both the company and agency level since 1974
  • She joined the Strickler Agency in 1994
  • Bev provides customer service support for Commercial accounts, and she also has a strong background in bonding
bdurham@stricklerins.com
Fahnestock, Elaine
  • Elaine is a Customer Service Representative in the Personal Lines Department
  • She has worked in the insurance industry since 1972
  • Elaine is a Certified Insurance Service Representative
efahnestock@stricklerins.com

Ganoe, Rachael

  • Rachael started her insurance career in 2004, and joined the Strickler Agency in 2005.
  • She is a Business Insurance Specialist, servicing commercial and some agribusiness accounts
  • Rachael earned the Certified Insurance Service Representative (CISR) designation in 2006

rganoe@stricklerins.com

George, Joanne
  • Joanne is a Business Insurance Specialist in our Select Business Unit
  • Attended Wilson College in Chambersburg
  • She joined the Strickler Agency in March of 2001 and holds the Certified Insurance Service Representative designation
jgeorge@stricklerins.com

Goodhart, Mark

  • Mark is a Service Agent, specializing in the crop and agri-business insurance
  • He is a graduate of Penn State University, and is a member of the PA Farm Bureau & Crop Insurance Agents Association of PA
  • Mark holds the Agribusiness and Farm Insurance Specialist (AFIS) designation
mgoodhart@stricklerins.com
Harbaugh, Carla - Corporate Treasurer
  • Carla has been with the Strickler Agency since 1995
  • Before joining Strickler, Carla was involved with the banking industry for over 15 years
  • Carla handles the entire accounting function including Insurance Company Account Current Statements, Accounts Receivable, and Accounts Payable
charbaugh@stricklerins.com
Hissong, Marv
  • Marv was a lifetime farmer and now specializes in insuring the Agricultural Industry
  • Marv began his career in insurance in 1988
mhissong@stricklerins.com
Kennedy, Deelana
  • Since 1990, Deelana has been providing administrative support in various roles
  • She joined the Strickler Agency in May, 2007, as our Receptionist in the Chambersburg office
  • Deelana is a graduate of Draughon’s Junior College, Montgomery, Alabama
dkennedy@stricklerins.com

Koontz, Ashley

  • Holds an Associate's Degree in Business Administration from York Technical Institute
  • Joined the Strickler Agency in 2006
  • Assists with crop insurance and the personal lines department
akoontz@stricklerins.com
Mackey, Angela
  • Angela has been in commercial insurance since 1999
  • She is a Customer Service Representative for Commercial Lines
  • Angela has earned her CISR designation
amackey@stricklerins.com

Maddox, Jackie

  • Joined the Strickler Agency in 2006 as an Assistant Business Insurance Specialist
  • Jackie has worked in the insurance industry since 2000

jmaddox@stricklerins.com

Matthews, Jan
  • Jan has been working in the Financial Services industry since 1990
  • She is the Customer Service Representative for the s Department
  • She holds the Chartered Benefit Consultant (CBC) designation
jmatthews@stricklerins.com
Mentzer, Becky
  • Becky is a Commercial Lines Customer Service Representative
  • She holds the designation of Certified Insurance Service Representative
  • Becky began her insurance career in 1970
bmentzer@stricklerins.com
Miller, Amy
  • Bachelor of Science in Business Administration/Marketing from Shippensburg University
  • Amy joined the Strickler Agency in 2002 and is a Business Insurance Specialist
  • Amy has earned her Certified Insurance Service Representative designation
amiller@stricklerins.com

Misner, Cristina

  • Has worked in customer service since 1998
  • Joined the Personal Lines division of Strickler Agency in September 2005
cmisner@stricklerins.com

Mummert, Katie

  • Katie began her insurance career in 1992
  • She has earned the Certified Insurance Service Representative (CISR) designation
  • Katie joined the Personal Lines department of the Strickler Agency in July, 2008
kmummert@stricklerins.com
Murray, Miranda
  • Miranda has an Associates degree in Computer Applications from Hagerstown Business College
  • Miranda joined the Strickler Agency in 2004
  • Miranda is a Customer Service Representative in the Personal Lines Department
mmurray@stricklerins.com
Oller, Deb
  • Deb started her insurance career in 1979
  • She is a Commercial Lines Customer Service Representative
  • Deb holds the designation of Certified Insurance Service Representative, and also AAI (Accredited Advisors of Insurance)
doller@stricklerins.com
Rush, Rosa
  • Rosa has been with the Strickler Agency since 1996, and has been a licensed agent since 1999
  • She provides support in our Select Business Unit and also assists in the Claims Department
  • Rosa has earned the Certified Insurance Service Representative (CISR) designation
rrush@stricklerins.com
Seilhamer, Roxi - Human Resources
  • Roxi has been in the insurance industry since 1987
  • She holds the designations of Certified Insurance Counselor, Certified Insurance Service Representative, and Certified School Risk Manager
  • Roxi is our Human Resources manager, and also specializes in handling school districts
rseilhamer@stricklerins.com
Shank, Jackie
  • Jackie is the Claims Manager for the agency
  • She has been in the insurance industry since 1984, and holds the designations of Certified Insurance Counselor and Certified Insurance Service Representative
jshank@stricklerins.com

Shearer, Tom

  • Tom is a graduate of Slippery Rock University
  • He began his insurance career in 1996 and holds the Certified Insurance Counselor (CIC) and Chartered Benefit Consultant (CBC) designations
  • Tom is our Financial Services Department Manager
tshearer@stricklerins.com
Spangler, Tammy
  • Tammy begain her career in insurance in 1985
  • She is a Commercial Lines Customer Service Representative
  • Tammy holds the designations of Certified Insurance Service Representative, and Certified Insurance Counselor
tspangler@stricklerins.com
VanPelt, Pam
  • Certified Insurance Counselor since 1991 and Certified Professional Insurance Agent since 2002
  • Pam handles both property and casualty and life accounts
  • Started her insurance career in 1976 and has been with the Strickler Agency since 1988
pvanpelt@stricklerins.com
Washabaugh, Sharon
  • Sharon holds the designation of Certified Insurance Service Representative
  • Sharon has been involved in the insurance industry since 1991
  • Sharon is a Commercial Lines Customer Service Representative
swashabaugh@stricklerins.com